Skip to content

Customer Service

Shipping & Handling

Standard Shipping and Handling Rates:

We calculate standard shipping charges based on your order subtotal and delivery location.

Order Total per Address US and Territories Canada* All Other Countries*
Up to $15.00 $5.95 $9.95 $11.95
$15.0130.00 $7.95 $11.95 $15.95
$30.0140.00 $8.95 $12.95 $17.95
$40.0150.00 $10.95 $14.95 $20.95
$50.0175.00 $12.95 $16.95 $23.95
$75.01100.00 $13.95 $17.95 $25.95
$100.01125.00 $14.95 $18.95 $27.95
$125.01150.00 $15.95 $19.95 $29.95
$150.01200.00 $17.95 $21.95 $32.95
Over $200.00 $19.95 $23.95 $35.95

Shipping charges apply to each address and vary based on delivery location. Please note that our shipping fees include our costs for order processing.

*Recipients are responsible for any applicable duties, taxes, or brokerage fees. See International Delivery for details.

Express and Priority Delivery

Express Delivery (2 business days) $13.95 surcharge
Priority Delivery (next business day) $22.95 surcharge

Express and priority delivery are available for in-stock items and are able to be delivered to locations with street addresses only; we are unable to deliver to rural routes or P.O. boxes. The availability of express and priority delivery outside of the contiguous 48 states varies by location. Please refer to Estimated Delivery Times below or contact Customer Service.

International Delivery

The Met Store ships to any country worldwide. Delivery times, however, vary by location. Please be aware that recipients are responsible for any applicable duties, taxes, or brokerage fees.

Oversized items such as framed prints, sculpture, and very large children's toys will incur shipping surcharges for delivery addresses outside of the United States. It is also important to note that not all products are able to be shipped outside the US.

For assistance placing an international order, please contact Customer Service.

Estimated Delivery Times

Location Standard Arrives Express Arrives Priority Arrives
Contiguous 48 States 5-10 business days 2 business days 1 business day
Hawaii, Alaska, Puerto Rico 515 business days 23 business days 12 business days
APO/FPO 515 business days N/A N/A
Virgin Islands, Guam, American Samoa, Palau, Northern Mariana Island 10-15 business days 34 business days N/A
Fed. States of Micronesia, Marshall Islands 1015 business days N/A N/A
Canada 515 business days 35 business days N/A
All Other Countries 26 weeks, varies by location N/A N/A

All orders must be placed by 1 pm Eastern Time to be considered for that business day. Priority orders placed by 1 pm Eastern Time (excluding weekends and holidays) will be shipped the same day. Please note that orders placed on weekends or public holidays will be handled as if placed the following business day. Items shipped to any given address may be shipped in separate parcels on separate days, but you will only be charged once per address.

We will inform you of any delay in shipping that exceeds 30 days.

For more information about delivery times, please contact Customer Service.

Order Tracking

All domestic orders are tracked. In your shipment confirmation email, you should receive the shipping date, the carrier, and the tracking number. You can also track your order by visiting My Account . For information about tracking international orders, please contact Customer Service.