Skip to content

Customer Service



Shipping & Handling

Shipping charges apply to each address. Items shipped to any given address may be shipped in separate parcels on separate days, but you will only be charged once per address.

Standard Shipping

Order Total per Address US Canada International
Up to $50.00 $7.95 $19.95 $34.95
$50.01100.00 $10.95 $22.95 $37.95
$100.01150.00 $13.95 $25.95 $40.95
Over $150.00 $15.95 $28.95 $43.95

Delivery times as follows:

  • Contiguous 48 States: 5-10 business days
  • US Territories, APO/FPO: 5-15 business days
  • Canada: 6-12 business days
  • International: 2-6 weeks (varies by location)

Expedited Delivery

Order before 1 pm ET for in-stock items. Not available to rural routes or P.O. boxes. Expedited delivery is only available to the locations listed below.

Contiguous 48 US States
Two Business Days $13.95 additional
Next Business Day $22.95 additional

Hawaii, Alaska
2-3 Business Days $13.95 additional
1-2 Business Days $22.95 additional

Puerto Rico
2-3 Business Days $13.95 additional

Orders must be placed by 1 pm ET (excluding weekends and holidays) to be considered for that business day. Orders placed on weekends or public holidays will be handled as if placed the following business day.

International Delivery

For delivery outside the US and Canada, allow 2-6 weeks (varies by location). Please be aware that recipients are responsible for any applicable duties, taxes, or brokerage fees. Not all products are able to be shipped outside of the United States. Oversized items will incur shipping surcharges.

Order Tracking

All domestic orders are tracked. In your shipment confirmation email, you should receive the shipping date, the carrier, and the tracking number. You can also track your order by visiting My Account. For information about tracking international orders, please contact Customer Service.

Surcharges

A $15 surcharge will apply to oversized items shipping to addresses within the US and Canada. Deliveries to other destinations may incur additional fees. For more information, call Customer Service at 1-800-662-3397.

Bulk Orders

The purchase of more than 20 units of any one product is subject to approval and may result in additional shipping charges.

Shipping Delays

We will inform you of any delay in shipping that exceeds 30 days.