At The Met Store, we aspire to provide our customers with superior service, and invite you to contact us with any questions or issues.
By Live Chat
We are available to answer your questions via live chat Monday to Friday, 9 am to 5 pm ET, except public holidays. Due to high volume, you may not be able to reach us on live chat during business hours. If the "live chat" link is gray, please email us at firstname.lastname@example.org.
Email any inquiry to email@example.com, and we will respond in a timely manner. (Kindly remember never to send your credit card information by email; use our website or phone number to place an order securely.)
Due to increased call volume, you may experience longer wait times
From within the United States and Canada:
To place an order or for customer assistance call Monday to Friday, 9 am to 5 pm ET, except public holidays
- Order: 800-468-7386
- Customer Service: 800-662-3397 (From other countries: +1-212-731-1498)