At The Met Store, we aspire to provide our customers with superior service, and invite you to contact us with any questions or issues.
From within the United States and Canada:
- To place an order: 800-468-7386, 24 hours a day, 7 days a week.
- For customer assistance: 800-662-3397, Monday–Friday, 9 am to 5 pm ET, except public holidays. (From other countries: +1-212-731-1498, Monday–Friday, 9 am to 5 pm ET.)
Email any inquiry to firstname.lastname@example.org, and we will respond in a timely manner. (Kindly remember never to send your credit card information by email; use our website or phone number to place an order securely.)
Contact our customer service team at the following address:
The Met Store
66-26 Metropolitan Avenue, Bays 1–4
Middle Village, NY 11381-0001
United States of America